Privacy Policy

Effective Date: 10/01/2025

At PetShopGoods.com (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or interact with our website.

1. Information We Collect

We collect information to provide a secure and personalized shopping experience.

a. Personal Information

When you place an order or contact us, we may collect:

• Name

• Email address

• Billing and shipping address

• Phone number

• Payment details (processed securely through third-party providers)

b. Non-Personal Information

Automatically collected data may include:

• IP address

• Device type and browser

• Pages visited and actions taken

• Referral sources (e.g., search engines or ads)

2. How We Use Your Information

We use the information collected to:

• Process your orders and handle payments

• Communicate about orders, deliveries, or customer support

• Send promotional offers and newsletters (only if opted in)

• Improve website functionality and user experience

• Prevent fraud and maintain site security

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Service providers like payment gateways and shipping carriers

• Marketing and analytics tools (under strict data-use agreements)

• Legal authorities when required by law

4. Cookies and Tracking Technologies

PetShopGoods.com uses cookies to:

• Personalize your experience

• Save shopping preferences

• Track site usage and performance

You may disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We implement commercially reasonable security measures to protect your personal data. However, no system can be guaranteed 100% secure.

6. Your Rights and Choices

You may:

• Access, correct, or delete your personal information

• Opt out of marketing communications at any time

• Disable cookies and tracking tools via browser settings

7. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy policies or practices.

8. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Continued use of our website implies acceptance of the updated terms.

9. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us via our Contact Us page.